Also make sure to check out our policies page here.
PRODUCTS & OUR WEBSITE
Q: Will my items shrink?
A: Our items are NOT pre-washed, so we cut generously to allow for a bit of expected shrinking.
Q: How do I wash them?
A: Wash them as normal with your other clothing! Though, we tend to prefer cold water washing our cottons, just to keep them looking crisp over multiple washes.
Q: How does J&J apparel fit?
A: For the best fit, please reference our sizing chart, available here!
Q: Does J&J follow the Consumer Product Safety Improvement Act guidelines?
A: We sure do! We are registered as a Small Business Manufacturer for the state of New York, and adhere to all necessary bylaws.
Q: Where is June & January made?
A: We currently use a combination of manufacturers in the US and overseas.
Q: When will you be restocking headbands/dresses/etc.?
A: When we have a date for restocking popular items, we will definitely be sharing to our social media accounts as we do any shop announcements. You may also sign up for our newsletter to get early access or notifications of a restock!
Q: How long does it take for my order to ship?
A: You can read more about our shops policies over here, including shipping time frames, tax rates, refunds, and more.
Q: Do you combine shipping on multiple orders?
A: We're so sorry, but our distribution center does not allow us to combine multiple orders. Alternately, you can request that we cancel your order and place a new order with all the items you'd like to purchase, but this must be done within two hours of ordering as we are not able to cancel orders once they begin processing at our warehouse.
Q: Do you ship internationally?
A: We absolutely do! We're happy to offer a fast, low cost rate for world-wide shipping.
A: My package looks like it's lost in the mail, what can I do?
A: Please contact us if you notice that your tracking information is not updated or has not been delivered on time. If an order does not "show up" within 30 days of shipment with no tracking updates (8 weeks for international orders), a replacement will be sent. Orders shown as "delivered" cannot be replaced, it is your responsibility to provide accurate shipping information at the time of purchase.
Q: Do you offer wholesale?
A: At this time, we are currently not accepting wholesale accounts. Our passion is with creating a community with direct to consumer sales, and plan to continue this method for running our business.
Q: How can I host a giveaway featuring June & January?
A: In order to have the best availability for our wonderful customer base, we no longer furnish any product for review blogs and limit our giveaway and feature participation accordingly. If you’re interested in writing a feature about our business or hosting a giveaway, please provide us with all relevant current stats such as unique monthly views, followers, and engagement rates so we can make an informed decision to best allocate our time and resources. Please send along that information with clear details of your request to firstname.lastname@example.org
Q: How can I contact you with my question/concern/cute baby pictures/undying love and devotion?
A: You can email us at email@example.com or via our contact form.
Q: Where is June & January located?
A: J&J was founded in Brooklyn but now our team can be found in Utah, Pennsylvania, Texas, Arkansas, California, and New York.